Shift length is ~3 minutes
Gameplay videos show a 'restaurant closes in 3 minutes' countdown at the start of each shift. Plan your service window accordingly: ~180 seconds is the planning constant shared between the Shift Simulator and the Layout Optimizer.
Walkout NPCs (Jobel, Marcus, Jeeson, Kawdawson, Sheytansoe)
Five NPCs are flagged high-runoff in the Customers Index panel. The Shift Simulator models their base 60% runoff probability and lets you toggle the reject-at-register mechanic to compare cash vs reputation trade-offs.
The Bottleneck Rule
If the queue is building outside the door, you need more tables. If the tickets are piling up on the counter, you need more stoves (or a Deluxe Stove). The Layout Optimizer formalises this rule with arrival-rate vs throughput math.
Guide Media
Video References
